Frequently Asked Questions
Everything you need to know about ECLIPT ERP — from setup to support.
General Questions
ECLIPT is a next-generation, cloud-based ERP system that automates finance, sales, inventory, and operations while leveraging AI to cut costs and save time.
Our platform is built for all – small SMEs, mid-market businesses looking for enterprise-grade ERP features without enterprise-level costs.
Setup typically takes 2–6 weeks depending on your customisation needs — much faster than SAP or Oracle, which can take months if not years.
Pricing & Licensing
We charge a one-time license/setup fee and a monthly subscription fee that covers hosting, support, and updates.
Yes — ECLIPT uses a simple per-user pricing model so you only pay for the people who actually need access. This keeps costs fair, scalable, and predictable as your business grows. You don’t have to commit to a massive all-inclusive license — just add users as your team expands.
Yes, all plans include updates, bug fixes, and feature enhancements.
Features & Customisation
Can I customize ECLIPT ERP to my business needs?
ECLIPT includes AI-driven product image/description generation, predictive stock management, and automated reporting.
Yes, the Enterprise plan supports multi-currency, multi-location, and international tax compliance.
Integrations & Technology
Yes, we support integrations with marketplaces, POS systems, and accounting platforms. API access is available for Enterprise clients.
Absolutely. We use enterprise-grade encryption, secure hosting, and full GDPR compliance.
Yes, ECLIPT ERP is fully responsive, and a mobile app is in development for on-the-go access.
Support & Onboarding
We provide email & chat support for all clients, with 24/7 dedicated account managers for Enterprise plans.
Yes, onboarding includes staff training sessions, plus access to user guides, tutorials, and knowledge base resources.
Yes, you can upgrade or customize your plan at any time.